California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Patient Experience?

Current

Summary Star Rating

Average
NA
NA
Patient Experience

Would Recommend Hospital

73%

69%

71%

Received Information and Education

84%

84%

86%

Nurses Communicated Well

76%

75%

80%

Doctors Communicated Well

80%

78%

82%

Help Received When Wanted

64%

62%

68%

Pain Well Controlled

70%

69%

71%

Staff Explained Medicine

63%

61%

65%

Patient Room and Bathroom Was Clean

67%

70%

73%

Quiet at Night

39%

51%

62%

Re-hospitalizations?

Current

Hospitalwide Readmission Rate

Average
15.10%
(lower is better)
15.20%
(lower is better)
15.20%
(lower is better)

Patient Safety?

Current

Surgical Care Measures

Above Average
99%
98%
98%
Infection Prevention

Appropriate Timing of Antibiotic

100%

98%

98%

Use of Appropriate Antibiotic

100%

98%

98%

Appropriate Discontinuation of Antibiotic

100%

97%

98%

Urinary Catheter Removal

99%

97%

98%

Complication Prevention

Blood-clot Prevention

100%

100%

99%

Beta-blockers Continued

100%

97%

97%

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

Read Less ▲

Patient Experience?

Current

Summary Star Rating

Average
NA
NA
Patient Experience

Would Recommend Hospital

73%

69%

71%

Received Information and Education

84%

84%

86%

Nurses Communicated Well

76%

75%

80%

Doctors Communicated Well

80%

78%

82%

Help Received When Wanted

64%

62%

68%

Pain Well Controlled

70%

69%

71%

Staff Explained Medicine

63%

61%

65%

Patient Room and Bathroom Was Clean

67%

70%

73%

Quiet at Night

39%

51%

62%

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Mother & Baby?

Current

C-Section Rate (NTSV)

Above Average
21.70%
(lower is better)
26.50%
(lower is better)
NA
(lower is better)

Breastfeeding Rate

Average
65.40%
66.50%
NA

Episiotomy Rate

Average
8.80%
(lower is better)
11.60%
(lower is better)
NA
(lower is better)

VBAC Rate

Average
13.50%
9.40%
NA

VBAC Routinely Available

Yes
NA
NA

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Hip & Knee?

Current

Hip Fracture Death Rate

Average
0.50%
(lower is better)
2.55%
(lower is better)
NA
(lower is better)

Hip or Knee Surgery Readmission Rate

Average
4%
(lower is better)
4.70%
(lower is better)
4.90%
(lower is better)

Hip or Knee Surgery Complication Rate

Average
3.20%
(lower is better)
3.10%
(lower is better)
3.20%
(lower is better)

Hip & Knee Surgery Volume?

Low volume is associated with poor patient outcomes.
Current

Number of Primary and Revision Hip Surgeries

412
1 - 1174
NA

Number of Primary and Revision Knee Surgeries

445
1 - 1608
NA

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Patient Safety?

Current

Surgical Care Measures

Above Average
99%
98%
98%
Infection Prevention

Appropriate timing of antibiotic

100%

98%

98%

Use of appropriate antibiotic

100%

98%

98%

Appropriate discontinuation of antibiotic

100%

97%

98%

Urinary catheter removal

99%

97%

98%

Complication Prevention

Blood-clot prevention

100%

100%

99%

Beta-blockers continued

100%

97%

97%

Unplanned Surgical Wound Reopening

Average
0.12%
(lower is better)
0.17%
(lower is better)
0.17%
(lower is better)

Death after Serious Treatable Complication

Average
9.65%
(lower is better)
11.74%
(lower is better)
11.78%
(lower is better)

Accidental Lung Puncture

Average
0.05%
(lower is better)
0.04%
(lower is better)
0.04%
(lower is better)

Gastrointestinal Hemorrhage Death Rate

Average
0.70%
(lower is better)
2.16%
(lower is better)
NA
(lower is better)

Blood Clot Prevention?

Current

Blood Clot Prevention

Average
89%
92%
92%

Treated to Prevent Blood Clots Soon after Admission or Surgery

89%
92%
92%

Blood Clot Treatment?

Current

Blood Clot Warfarin Treatment

Poor
79%
94%
93%

Treated with Two Blood Thinner Medications at the Same Time

100%
95%
94%

Discharged on a Blood Thinner Medication with Education

47%
94%
92%

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Antibiotic-Resistant Infections?

Current

MRSA Bloodstream Infections

Average
0.91%
(lower is better)
0.82%
(lower is better)
NA
(lower is better)

VRE Bloodstream Infections

Below Average
2.53%
(lower is better)
0.34%
(lower is better)
NA
(lower is better)

Infections Related to Catheters and Tubes?

Current

Central Line-Associated Bloodstream Infections

Average
0.57%
(lower is better)
0.89%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Cardiovascular & Thoracic?

Current

Abdominal Aortic Aneurysm Repair

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0%
(lower is better)
NA
(lower is better)

Cardiac

Not Rated
0%
(lower is better)
0.44%
(lower is better)
NA
(lower is better)

CABG with Chest and Donor Site Incision

Not Rated
NA
(lower is better)
0.54%
(lower is better)
NA
(lower is better)

CABG with Chest Incision Only

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.49%
(lower is better)
NA
(lower is better)

Thoracic

Not Rated
NA
(lower is better)
0.38%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Gastrointestinal?

Current

Abdominal

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.83%
(lower is better)
NA
(lower is better)

Appendix

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.99%
(lower is better)
NA
(lower is better)

Colon

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.69%
(lower is better)
NA
(lower is better)

Gastric

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.37%
(lower is better)
NA
(lower is better)

Rectal

Not Rated
NA
(lower is better)
0.71%
(lower is better)
NA
(lower is better)

Small Bowel

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.55%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Orthopedic?

Current

Hip Prosthesis

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.62%
(lower is better)
NA
(lower is better)

Knee Prosthesis

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.57%
(lower is better)
NA
(lower is better)

Laminectomy

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.68%
(lower is better)
NA
(lower is better)

Open Reduction of Fracture

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.37%
(lower is better)
NA
(lower is better)

Spinal Fusion

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.65%
(lower is better)
NA
(lower is better)

Spinal Refusion

Not Rated
NA
(lower is better)
0.34%
(lower is better)
NA
(lower is better)

Surgical Site Infections - OB/GYN?

Current

Cesarean Section

Below Average
8.96%
(lower is better)
0.39%
(lower is better)
NA
(lower is better)

Abdominal Hysterectomy

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.77%
(lower is better)
NA
(lower is better)

Vaginal Hysterectomy

Not Rated
NA
(lower is better)
0.92%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Gallbladder/Liver Related?

Current

Bile Duct/Liver/Pancreatic

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.19%
(lower is better)
NA
(lower is better)

Gallbladder

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.82%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Organ Transplant?

Current

Kidney Transplant

Not Rated
0.76%
(lower is better)
0.88%
(lower is better)
NA
(lower is better)

Liver Transplant

Not Rated
0.29%
(lower is better)
0.85%
(lower is better)
NA
(lower is better)

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Cancer Surgery - Number of Cases?

A low number may indicate greater risk of patient complications or death.
Number of Surgeries (2014)

Bladder Cancer

0
1 - 153
NA

Brain Cancer

9
1 - 321
NA

Breast Cancer

289
1 - 662
NA

Colon Cancer

64
1 - 131
NA

Esophageal Cancer

8
1 - 45
NA

Liver Cancer

32
1 - 129
NA

Lung Cancer

28
1 - 198
NA

Pancreatic Cancer

57
1 - 58
NA

Prostate Cancer

4
1 - 336
NA

Rectal Cancer

41
1 - 63
NA

Stomach Cancer

11
1 - 48
NA

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Emergency Department (ED) Care?

Current

Time in ED before being admitted

318 minutes
(lower is better)
355 minutes
(lower is better)
279 minutes
(lower is better)

Time in ED before being sent home

159 minutes
(lower is better)
175 minutes
(lower is better)
145 minutes
(lower is better)

Time in ED before being seen

24 minutes
(lower is better)
34 minutes
(lower is better)
28 minutes
(lower is better)

Patients who left ED without being seen

1%
(lower is better)
2%
(lower is better)
2%
(lower is better)

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

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Heart Attack?

Current

Death Rate

Average
12.60%
(lower is better)
13.90%
(lower is better)
14.20%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
95%
NA

Readmission Rate

Average
18.60%
(lower is better)
17%
(lower is better)
17%
(lower is better)

Angioplasty?

Current

Angioplasty (PTCA) - Number of Cases

Sufficient Volume
201
NA
NA

Angioplasty (PTCA) - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
2.40%
(lower is better)
3.49%
(lower is better)
NA
(lower is better)

Heart Bypass Surgery?

Current

Death Rate

Average
3.97%
(lower is better)
2.42%
(lower is better)
NA
(lower is better)

Internal Mammary Artery Usage

Average
97%
97%
NA

Postoperative Stroke

Average
0.83%
(lower is better)
1.61%
(lower is better)
NA
(lower is better)

Heart Failure?

Current

Death Rate

Average
10%
(lower is better)
11.20%
(lower is better)
11.70%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
98%
97%

Readmission Rate

Average
20.30%
(lower is better)
22.10%
(lower is better)
22%
(lower is better)

Pneumonia?

Current

Death Rate

Average
10.80%
(lower is better)
11.30%
(lower is better)
11.60%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
97%
94%

Readmission Rate

Average
15.90%
(lower is better)
16.90%
(lower is better)
17%
(lower is better)

Chronic Obstructive Pulmonary Disease (COPD)?

Current

Death Rate

Average
6%
(lower is better)
7.70%
(lower is better)
7.80%
(lower is better)

Readmission Rate

Average
18.60%
(lower is better)
20.20%
(lower is better)
20.30%
(lower is better)

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

Read Less ▲

Stroke?

Current

Death Rate

Average
14.50%
(lower is better)
14.50%
(lower is better)
14.90%
(lower is better)

Quality of Care

Above Average
99%
96%
96%

Quality: Timely Stroke Care

Early treatment of clots causing strokes

100%

90%

87%

Timely prevention of blood clots in the body

98%

96%

96%

Timely prevention of clots causing strokes

99%

98%

98%

Quality: Effective Stroke Care

Prescribed anticoagulants for irregular heartbeats upon discharge

100%

98%

97%

Assessed for rehabilitation services

100%

97%

98%

Prescribed antithrombotic upon discharge

100%

99%

99%

Prescribed statin medication upon discharge

100%

96%

95%

Received education about stroke care and prevention

100%

93%

93%

Readmission Rate

Average
12.70%
(lower is better)
12.80%
(lower is better)
12.80%
(lower is better)

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

Read Less ▲

Surgeries/Other Conditions?

Current

Abdominal Aortic Aneurysm Repair - Number of Cases

Sufficient Volume
11
NA
NA

Abdominal Aortic Aneurysm Repair - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
0%
(lower is better)
0.75%
(lower is better)
NA
(lower is better)

Esophageal Resection - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
54.90%
(lower is better)
6.73%
(lower is better)
NA
(lower is better)

Pancreatic Resection - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
2.70%
(lower is better)
4.14%
(lower is better)
NA
(lower is better)

Craniotomy Death Rate

Average
11.30%
(lower is better)
8.56%
(lower is better)
NA
(lower is better)

California Pacific Medical Center - California Campus

3700 California St.
San Francisco, CA 94118 • (415) 600-6000

See ratings on health care quality in hospitals, why quality matters to you, and how you can help get the care you deserve.

Read More ▼

Some California hospitals provide better care than others. The CalQualityCare.org website provides ratings of California hospitals and medical centers for patient experience, patient safety, re-hospitalizations or readmissions, infections, complications, death or mortality rates, timeliness and effectiveness for various conditions and procedures such as labor and delivery (maternity), cancer surgery, organ transplant, heart attack, angioplasty, heart failure, heart bypass, pneumonia, COPD, stroke, hip fracture, joint replacement, ER or emergency care, and other surgeries.



Free and easy-to-use, CalQualityCare.org offers unbiased information and ratings on the quality of California hospitals and medical centers, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.



Better information enables smarter choices when making medical decisions. Publicly available information about health care quality — and consumers eager to consider quality in their medical decisions — will improve the health care system.



Why be concerned about quality? Even common tasks can go wrong in the hospital. When you pay attention to quality, you can better protect yourself. What is quality? Quality care is not always more expensive care, the newest technology, or many tests and treatments. Quality care is safe, effective, patient centered, timely, efficient, and equitable. How does quality affect you? Hear about four patients' experiences where better care would have made a difference. Get the quality you deserve. Take steps to make sure you choose the best hospital for you.



When choosing a hospital or medical center, be sure to understand your particular treatment and the roles that hospital staff play in your care; check your insurance coverage and out of pocket costs; and consider the hospital's location and other features and services.

Read Less ▲

Patient Experience?

Current

Summary Star Rating

Average
NA
NA
Patient Experience

Would Recommend Hospital

73%

69%

71%

Received Information and Education

84%

84%

86%

Nurses Communicated Well

76%

75%

80%

Doctors Communicated Well

80%

78%

82%

Help Received When Wanted

64%

62%

68%

Pain Well Controlled

70%

69%

71%

Staff Explained Medicine

63%

61%

65%

Patient Room and Bathroom Was Clean

67%

70%

73%

Quiet at Night

39%

51%

62%

Re-hospitalizations?

Current

Hospitalwide Readmission Rate

Average
15.10%
(lower is better)
15.20%
(lower is better)
15.20%
(lower is better)

Mother & Baby?

Current

C-Section Rate (NTSV)

Above Average
21.70%
(lower is better)
26.50%
(lower is better)
NA
(lower is better)

Breastfeeding Rate

Average
65.40%
66.50%
NA

Episiotomy Rate

Average
8.80%
(lower is better)
11.60%
(lower is better)
NA
(lower is better)

VBAC Rate

Average
13.50%
9.40%
NA

VBAC Routinely Available

Yes
NA
NA

Hip & Knee?

Current

Hip Fracture Death Rate

Average
0.50%
(lower is better)
2.55%
(lower is better)
NA
(lower is better)

Hip or Knee Surgery Readmission Rate

Average
4%
(lower is better)
4.70%
(lower is better)
4.90%
(lower is better)

Hip or Knee Surgery Complication Rate

Average
3.20%
(lower is better)
3.10%
(lower is better)
3.20%
(lower is better)

Hip & Knee Surgery Volume?

Low volume is associated with poor patient outcomes.
Current

Number of Primary and Revision Hip Surgeries

412
1 - 1174
NA

Number of Primary and Revision Knee Surgeries

445
1 - 1608
NA

Patient Safety?

Current

Surgical Care Measures

Above Average
99%
98%
98%
Infection Prevention

Appropriate timing of antibiotic

100%

98%

98%

Use of appropriate antibiotic

100%

98%

98%

Appropriate discontinuation of antibiotic

100%

97%

98%

Urinary catheter removal

99%

97%

98%

Complication Prevention

Blood-clot prevention

100%

100%

99%

Beta-blockers continued

100%

97%

97%

Unplanned Surgical Wound Reopening

Average
0.12%
(lower is better)
0.17%
(lower is better)
0.17%
(lower is better)

Death after Serious Treatable Complication

Average
9.65%
(lower is better)
11.74%
(lower is better)
11.78%
(lower is better)

Accidental Lung Puncture

Average
0.05%
(lower is better)
0.04%
(lower is better)
0.04%
(lower is better)

Gastrointestinal Hemorrhage Death Rate

Average
0.70%
(lower is better)
2.16%
(lower is better)
NA
(lower is better)

Blood Clot Prevention?

Current

Blood Clot Prevention

Average
89%
92%
92%

Treated to Prevent Blood Clots Soon after Admission or Surgery

89%
92%
92%

Blood Clot Treatment?

Current

Blood Clot Warfarin Treatment

Poor
79%
94%
93%

Treated with Two Blood Thinner Medications at the Same Time

100%
95%
94%

Discharged on a Blood Thinner Medication with Education

47%
94%
92%

Antibiotic-Resistant Infections?

Current

MRSA Bloodstream Infections

Average
0.91%
(lower is better)
0.82%
(lower is better)
NA
(lower is better)

VRE Bloodstream Infections

Below Average
2.53%
(lower is better)
0.34%
(lower is better)
NA
(lower is better)

Infections Related to Catheters and Tubes?

Current

Central Line-Associated Bloodstream Infections

Average
0.57%
(lower is better)
0.89%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Cardiovascular & Thoracic?

Current

Abdominal Aortic Aneurysm Repair

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0%
(lower is better)
NA
(lower is better)

Cardiac

Not Rated
0%
(lower is better)
0.44%
(lower is better)
NA
(lower is better)

CABG with Chest and Donor Site Incision

Not Rated
NA
(lower is better)
0.54%
(lower is better)
NA
(lower is better)

CABG with Chest Incision Only

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.49%
(lower is better)
NA
(lower is better)

Thoracic

Not Rated
NA
(lower is better)
0.38%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Gastrointestinal?

Current

Abdominal

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.83%
(lower is better)
NA
(lower is better)

Appendix

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.99%
(lower is better)
NA
(lower is better)

Colon

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.69%
(lower is better)
NA
(lower is better)

Gastric

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.37%
(lower is better)
NA
(lower is better)

Rectal

Not Rated
NA
(lower is better)
0.71%
(lower is better)
NA
(lower is better)

Small Bowel

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.55%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Orthopedic?

Current

Hip Prosthesis

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.62%
(lower is better)
NA
(lower is better)

Knee Prosthesis

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.57%
(lower is better)
NA
(lower is better)

Laminectomy

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.68%
(lower is better)
NA
(lower is better)

Open Reduction of Fracture

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.37%
(lower is better)
NA
(lower is better)

Spinal Fusion

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.65%
(lower is better)
NA
(lower is better)

Spinal Refusion

Not Rated
NA
(lower is better)
0.34%
(lower is better)
NA
(lower is better)

Surgical Site Infections - OB/GYN?

Current

Cesarean Section

Below Average
8.96%
(lower is better)
0.39%
(lower is better)
NA
(lower is better)

Abdominal Hysterectomy

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.77%
(lower is better)
NA
(lower is better)

Vaginal Hysterectomy

Not Rated
NA
(lower is better)
0.92%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Gallbladder/Liver Related?

Current

Bile Duct/Liver/Pancreatic

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.19%
(lower is better)
NA
(lower is better)

Gallbladder

Performance has not been rated because either the hospital did not provide this service  or no data were available.
NA
(lower is better)
0.82%
(lower is better)
NA
(lower is better)

Surgical Site Infections - Organ Transplant?

Current

Kidney Transplant

Not Rated
0.76%
(lower is better)
0.88%
(lower is better)
NA
(lower is better)

Liver Transplant

Not Rated
0.29%
(lower is better)
0.85%
(lower is better)
NA
(lower is better)

Cancer Surgery - Number of Cases?

A low number may indicate greater risk of patient complications or death.
Number of Surgeries (2014)

Bladder Cancer

0
1 - 153
NA

Brain Cancer

9
1 - 321
NA

Breast Cancer

289
1 - 662
NA

Colon Cancer

64
1 - 131
NA

Esophageal Cancer

8
1 - 45
NA

Liver Cancer

32
1 - 129
NA

Lung Cancer

28
1 - 198
NA

Pancreatic Cancer

57
1 - 58
NA

Prostate Cancer

4
1 - 336
NA

Rectal Cancer

41
1 - 63
NA

Stomach Cancer

11
1 - 48
NA

Emergency Department (ED) Care?

Current

Time in ED before being admitted

318 minutes
(lower is better)
355 minutes
(lower is better)
279 minutes
(lower is better)

Time in ED before being sent home

159 minutes
(lower is better)
175 minutes
(lower is better)
145 minutes
(lower is better)

Time in ED before being seen

24 minutes
(lower is better)
34 minutes
(lower is better)
28 minutes
(lower is better)

Patients who left ED without being seen

1%
(lower is better)
2%
(lower is better)
2%
(lower is better)

Heart Attack?

Current

Death Rate

Average
12.60%
(lower is better)
13.90%
(lower is better)
14.20%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
95%
NA

Readmission Rate

Average
18.60%
(lower is better)
17%
(lower is better)
17%
(lower is better)

Angioplasty?

Current

Angioplasty (PTCA) - Number of Cases

Sufficient Volume
201
NA
NA

Angioplasty (PTCA) - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
2.40%
(lower is better)
3.49%
(lower is better)
NA
(lower is better)

Heart Bypass Surgery?

Current

Death Rate

Average
3.97%
(lower is better)
2.42%
(lower is better)
NA
(lower is better)

Internal Mammary Artery Usage

Average
97%
97%
NA

Postoperative Stroke

Average
0.83%
(lower is better)
1.61%
(lower is better)
NA
(lower is better)

Heart Failure?

Current

Death Rate

Average
10%
(lower is better)
11.20%
(lower is better)
11.70%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
98%
97%

Readmission Rate

Average
20.30%
(lower is better)
22.10%
(lower is better)
22%
(lower is better)

Pneumonia?

Current

Death Rate

Average
10.80%
(lower is better)
11.30%
(lower is better)
11.60%
(lower is better)

Quality of Care

Performance has not been rated because either the hospital did not provide this service  or no data were available.
100%
97%
94%

Readmission Rate

Average
15.90%
(lower is better)
16.90%
(lower is better)
17%
(lower is better)

Chronic Obstructive Pulmonary Disease (COPD)?

Current

Death Rate

Average
6%
(lower is better)
7.70%
(lower is better)
7.80%
(lower is better)

Readmission Rate

Average
18.60%
(lower is better)
20.20%
(lower is better)
20.30%
(lower is better)

Stroke?

Current

Death Rate

Average
14.50%
(lower is better)
14.50%
(lower is better)
14.90%
(lower is better)

Quality of Care

Above Average
99%
96%
96%

Quality: Timely Stroke Care

Early treatment of clots causing strokes

100%

90%

87%

Timely prevention of blood clots in the body

98%

96%

96%

Timely prevention of clots causing strokes

99%

98%

98%

Quality: Effective Stroke Care

Prescribed anticoagulants for irregular heartbeats upon discharge

100%

98%

97%

Assessed for rehabilitation services

100%

97%

98%

Prescribed antithrombotic upon discharge

100%

99%

99%

Prescribed statin medication upon discharge

100%

96%

95%

Received education about stroke care and prevention

100%

93%

93%

Readmission Rate

Average
12.70%
(lower is better)
12.80%
(lower is better)
12.80%
(lower is better)

Surgeries/Other Conditions?

Current

Abdominal Aortic Aneurysm Repair - Number of Cases

Sufficient Volume
11
NA
NA

Abdominal Aortic Aneurysm Repair - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
0%
(lower is better)
0.75%
(lower is better)
NA
(lower is better)

Esophageal Resection - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
54.90%
(lower is better)
6.73%
(lower is better)
NA
(lower is better)

Pancreatic Resection - Death Rate

Performance has not been rated because there are too few cases to rate hospitals.
2.70%
(lower is better)
4.14%
(lower is better)
NA
(lower is better)

Craniotomy Death Rate

Average
11.30%
(lower is better)
8.56%
(lower is better)
NA
(lower is better)

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