About This Site

Data Sources

The data on this Web site come from the following California state and United States federal government sources, as well as from recognized accrediting organizations. The data are updated quarterly with the most current information available. Specific reporting dates can be found in the “More Info” popup boxes seen next to the data on each provider’s profile page.

CARE IN A FACILITY 

Intermediate Care Facilities for the Developmentally Disabled

  • Program and ownership information: California Department of Public Health’s Licensing and Certification Program, Electronic Licensing Management System (ELMS)
  • Facility characteristics, client and staffing information, deficiency and complaint data, and quality of care: the federal CMS Online Survey Certification and Reporting (CMS OSCAR) database

Nursing Facilities

  • Facility and ownership information, as well as state citation data: California Department of Public Health’s Licensing and Certification Program, Electronic Licensing Management System (ELMS)
  • Provider characteristics, resident information, staffing, wages, occupancy rates, and financial data: California Office of Statewide Health Planning and Development’s annual utilization report for long term care facilities and the annual utilization report for hospitals (CA OSHPD)
  • Nursing home type of care data: California OSHPD utilization report and the federal CMS Online Survey Certification and Reporting (CMS OSCAR) database
  • Nursing home resident need for assistance data: the federal CMS Online Survey Certification and Reporting (CMS OSCAR) database
  • Complaint data: Automated Survey Processing Environment (ASPEN), a federal government database that is accessed through the California Department of Public Health’s Licensing and Certification Program
  • Nursing home quality of care data: Medicare’s Nursing Home Compare Web site (CMS NH Compare) (Note: In April 2011, CMS began a process to change the quality of care measures for nursing facilities. This means that the data on CalQualityCare.org will remain unchanged until regular updates resume, probably in early 2012. The information on CalQualityCare.org reflects the last available data from CMS.)
  • Nursing home Resident Special Care Needs data: Centers for Medicare and Medicaid Services Resource Utilization Groups (CMS RUGS) database
  • Nursing home accreditation: The Joint Commission (JCAHO) and/or Commission on Accreditation of Rehabilitation Facilities (CARF)  
  • Nursing home Campaign for Excellence: Advancing Excellence in America’s Nursing Homes (Campaign for Excellence)
  • Nursing home U.S. Government Five-Star Rating and Watch List: Centers for Medicare and Medicaid Services (CMS)

Residential Care 

  • Residential Care Facilities for the Elderly Questionnaire, Community Care Licensing Division, California Department of Social Services (RCFE Questionnaire) 
  • Continuing Care Retirement Communities Accreditation: Commission on Accreditation of Rehabilitation Facilities & the Continuing Care Accreditation Commission (CARF-CCAC)
  • All other data: Community Care Licensing Division, California Department of Social Services (CA DSS)

CARE AT HOME

Adult Day Care

  • All data: California Department of Social Services (CA DSS), Community Care Licensing Division

Adult Day Health Care

  • Program and ownership information: California Department of Public Health Licensing and Certification Program, Electronic Licensing Management System (ELMS)
  • Deficiency and complaint data: Automated Survey Processing Environment (ASPEN), a federal government database that is accessed through the California Department of Public Health’s Licensing and Certification Program

Home Health Care

  • Program and ownership information: the California Department of Public Health’s Licensing and Certification Program, Electronic Licensing Management System (ELMS)
  • Agency characteristics, clients, staffing, and financial data: California Office of Statewide Health Planning and Development’s annual utilization report for Home Health Agencies and Hospices (CA OSHPD)
  • Deficiency and complaint data: Automated Survey Processing Environment (ASPEN), a federal government database that is accessed through the California Department of Public Health’s Licensing and Certification Program
  • Quality of care data: Medicare’s Home Health Compare Web site (CMS HH Compare)
  • Accreditation: Community Health Accreditation Program (CHAP) and The Joint Commission (JCAHO)

Hospice

  • Program and ownership information: the California Department of Public Health’s Licensing and Certification Program, Electronic Licensing Management System (ELMS)
  • Program characteristics, services, clients, staffing, and financial data: California Office of Statewide Health Planning and Development’s annual utilization report for Home Health Agencies and Hospices (CA OSHPD)
  • Deficiency and complaint data: Automated Survey Processing Environment (ASPEN), a federal government database that is accessed through the California Department of Public Health’s Licensing and Certification Program
  • Accreditation: Community Health Accreditation Program (CHAP) and The Joint Commission (JCAHO)

Where available, provider email addresses and Web site URLs are reported by the University of California, San Francisco (UCSF).

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