Smarter choices start here.
What Makes This Website Different
Where can consumers turn for unbiased information about the quality of care provided by the thousands of long-term care providers in California?
Free and easy-to-use, CalQualityCare.org features information on nursing homes, and other long-term care facilities, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.
Better information enables smarter choices when making long-term care decisions decisions. Publicly available information about health care quality — and consumers eager to consider quality in their long-term care decisions — will improve the health care system.
Because CalQualityCare.org is not commercial, users can be assured:
- The site is always free to use and offers fully open access
- The information is objective and unbiased
- Users are not required to register or provide any contact information
- Users will not be hounded by aggressive emails and phone calls
- Users won’t see advertising or promotion of one provider over others
Who Is Behind This Website
CalQualityCare.org is managed by the University of California, San Francisco – Social and Behavioral Sciences Department and the Institute for Health and Aging (UCSF-SBS/IHA). UCSF is a public nonprofit educational institution and SBS/IHA have a long and dynamic history for health care leadership. UCSF-SBS/IHA and this website are not affiliated with the medical industry nor any individual facility or agency.
UCSF-SBS/IHA is responsible for the information produced on this website.
Public information about health care quality is hard to come by, sometimes not objective, and often difficult to understand.
- In 2002, UCSF-SBS and the California Health Care Foundation (CHCF) saw an overwhelming need to make long-term care information available and recognized that providing the information online is the most effective path. CHCF began sponsoring the project and the UCSF-SBS team provided the data content for the website, including developing the ratings methods and scoring the facilities. For the next fourteen years, CHCF generously supported the mission of sharing long-term information with the public in an unbiased a freely available website.
- The initial collaboration between UCSF-SBS and CHCF began modestly, first publishing ratings of nursing homes online at the site “California Nursing Home Search” (CalNHS.org). In December 2004, we added similar profiles and ratings of home health care agencies and hospice services. And in September 2005 the site was expanded to include congregate living health facilities, assisted living, continuing care retirement communities, adult day health care programs, and adult day care centers.
- In 2009, CalQualityCare.org was launched, upgrading and updating the California Nursing Home Search site based on in-depth research conducted among key audiences, including consumers and long term care providers.
- In 2016, UCSF-SBS/IHA assumed full responsibility for CalQualityCare.org. While the California Health Care Foundation is no longer involved with the website, their vision in those early years will always be present in the ongoing mission of CalQualityCare.org.
UCSF-SBS/IHA will continue updating and adding health care quality data and ratings to CalQualityCare.org as new information becomes available.
The site does not give performance ratings for assisted living, congregate living health facilities, continuing care retirement communities, adult day health care, or adult day care because these providers are subject to different standards that do not allow for collecting similar performance data. As data on these facilities become available, ratings will be assigned to those providers.